Customer Service Executive (Banking Industry) Kuala Lumpur

Published date: April 20, 2017
  • Location: Kuala Lumpur, Kuala Lumpur, Malaysia
Viewed: 34 times

Job Descriptions:
· Handle incoming calls using standard processes to respond to enquiry or complaints raised by customers.
· Provide excellent support at the customer service centre and achieve first call resolutions where necessary.
· Follow up with customers to resolve issues to ensure customer satisfactions are met.


Requirements:
- SPM, Diploma or Degree holder with minimum 2 years working experience in Call Centre / Customer Service field.
- Excellent communication skills in English, both written & spoken.
- Pleasant personality and excellent interpersonal skills.
- Have positive working attitude, enjoy assisting and communicating with customers.
- MUST be able to work on shifts, weekends & Public Holidays.
- Working location – Kuala Lumpur & only open to MALAYSIAN citizens.

WALK-IN INTERVIEW SESSIONS:
Monday - Friday : 9 AM – 3 PM (Excluding Weekends and Public Holiday)

Kindly bring along below documents:
1. Updated resume
2. Passport size photo - 1 copy
3. Education certificates (ALL Original & Photocopy)


Kindly contact Ms. Hana at 03-2161 2121 or send an updated resume to hana@intelek.com.my





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